FAQ

Q: Can we get our order delivered?
A: Unfortunately, orders are pickup only at the moment. Our friends at Larry's Market or Vegan Supply deliver/ship some of our products so please reach out to them, if you would like our items delivered or shipped to you. We also have some of our products on Skip the Dishes so if you are able to order through them, they deliver as well. 

Q: Do we get a confirmation email that our order is ready for pickup?
A: Other than the email that is sent to you right after you place and pay for the order, there is no other email that will be sent to you. We will have your order packed and ready to picked up at the designated time and date. In the rare occasion that we cannot fulfill the order, we will reach out to you via email. 

Q: What do we need to pickup our order in store?
A: Simply your name that the order is under is fine. We will then go retrieve your order for you. 

Q: An item is marked out of stock. When will it be available?
A: This is usually temporary and we have items back in stock in about a day or two. We sell these items in store as well so even if it is marked out of stock online, we may have one or two in stock in store. Please feel free to call us at 604-973-0163 to check on quantities. 

Q: What happened to your East Van location?
A: We decided to close that location on Oct 30, 2020 as we wanted to focus our efforts on our frozen meals production and because we were able to build a production kitchen next door to our North Van location.